Customer Satisfaction

In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy. We are committed to finding out what makes our customers tick, addressing those areas, and further enhancing our services to not just meet, but surpass customer expectations.

In order to ensure that we always provide 100% customer satisfaction, each of our products comes with:

  • Dedicated Relationship Officers
  • Dedicated Phone Lines
  • Dedicated Mini-shops
  • Dedicated Infrastructure
  • Customized Portal
  • Escalation Matrix with earmarked Back-ups
  • Pre-fixed slots at Preferred Provider Network
  • Grievance Cell
  • Toll-Free Number and back-up numbers

With us, you can be assured of a completely holistic health care plan. We don’t just provide you with a product or an experience; we provide peace of mind.

Mission & Values
We seek to enhance the performance of the health system and improve the overall health and wellbeing of the people…

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Employee Welfare
Employee welfare helps in keeping the morale and motivation of the employees high so as to retain the employees for longer duration…

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Self Funded
Self Fund is a convenient method adopted by corporates to offer employee benefits with its own fund…

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Contact Us
Need help in choosing the right Plan? Contact us at or mail us through our form:
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Helping People Live Healthier Lives